Further Education and Training Certificate: Business Administration Services

61595 - Only a few skills programmes
Status Of The Programme: 


Learning Options: 

Blended Learning 

Purpose of the Programme: 

This Qualification is intended to enhance the provision of service within the field of Administration within all business and non-commercial sectors. The Qualification ensures progression of learning, enabling the learner to meet standards of service excellence required within the Administration field of learning, through building day-to-day Administration skills as well as general operational competencies.

Programme Outcomes: 

On completion of this program learners will be able to:

  1. Have knowledge of the procedures for stock and fixed asset control
  2. Develop Administrative systems together with other employees
  3. Improve organisational effectiveness
  4. Present information that is routinely and regularly required, as well as specific information that is requested from time-to-time
  5. Manage service providers
  6. Be an effective employee in the Administrative section of an organisation
  7. Be aware of how fraud can be present in an office environment and assisting in its control
  8. Display Cultural awareness in dealing with customers and colleagues and utilising the differences in a positive way to enhance the effectiveness and image of the organisation.
  9. Apply efficient time management processes, procedures and techniques
  10. Be an effective member of a team
  11. Become a knowledge worker
Program Outline: 
Knowledge module
(60 credits)
Module 1 Time Management BA
Module 2 Stock Management
Module 3 Office Management BA
Module 4 Report Writing BA

Select from below to the value of = 11 credits
Module 9 Reception Skills BA
Module 12 Human Resource Management BA
Learning Assumed to be in Place: 
  • Communication at NQF Level 3
  • Mathematical Literacy at NQF Level 3
  • Computer Literacy at NQF Level 3
Recognition of Prior Learning (RPL): 

This qualification can be achieved wholly or in part through Recognition of Prior Learning in terms of the defined exit level outcomes and/or individual unit standards.


Training Programme Duration: 24 Contact days spread over 12 months.

Assessment: The purpose of the qualification is achieved via demonstration of competence in terms of the exit level
outcomes, which in turn are a function of the associated unit standards. Candidates will be assessed in an integrative manner
per exit level outcome according to the qualification rules.

Certification: This includes obtaining endorsement from the SETQAA.

Qualification: 61595 (LP 35928) - Further Education and Training Certificate: Business Administration Services.

Target Group: 

This qualification is intended for:

  • Secretaries
  • Receptionists
  • Switchboard Operators
  • Financial Administrators
  • Human Resources Administrators
  • Basic Contracts Administrators

Our Products And Services

Khulisane Academy offers the following products and services:

Our offering is based on occupational development and when completed will constitute credits towards part qualifications / full qualifications, registered at SAQA in terms of the National Qualifications Framework.
We will play a VITAL role in your Skills Development Process.
We know how valuable tools and templates are to the Education, Training and Development Practitioner. We have therefore developed a range of toolkits available to assist the ETD Practitioner with the smooth running of their operations.
Across South Africa the need for workplaces to obtain accreditation as skills development provider (SDP)has grown so much that we have decided to offer this unique, one stop service. Our service will ensure that you meet the accreditation requirements with your first application.