Office Management BA

Status Of The Programme: 
ACTIVE - Blended Learning
Purpose of the Programme: 

The purpose of this programme is to equip the learners with the necessary knowledge, skills and attitudes to develop
administrative procedures and manage administration records within their workplaces.

► ONLY : R3 950.00 (Excl. VAT) per delegate for Online Blended Learning

► ONLY : R4 200.00 (Excl. VAT) per delegate for onsite group bookings (minimum 10 delegates)

Program Outcomes: 
Program OutcomesLevelCredits

On completion of this programme learners will be able to:
• Understand the various administrative systems required by an organisation
• Develop and update administrative systems in a specific business environment
• Develop systems to keep administrative information at the required level of confidentiality
• Develop policies and procedures on administrative systems and write them into a manual.
• Control and deal with confidential information and documents
• Control and evaluate ordering and distribution of office stationery
• Implement control measures with individuals.

Programme Outline: 

• Administrative systems
• Develop administrative systems
• Levels of confidentiality
• The policy manual
• Office stationery

Learning Assumed to be in Place: 

Delegates wishing to enroll on this programme should be competent in Communication at NQF Level 3.

Recognition of Prior Learning (RPL): 

RPL against these unit standards are allowed. Apply online by sending us your details / information.


OPTION 1 (Online training via the blended learning approach):

Learning Journey and Duration: 6 Hours contact session time, spread over 3 days and 27 days for preparation of assessment. Learners will have access to the Learning Management System (LMS) for 30 days and this will include the Summative Assessment.  

OPTION 2 (Group bookings for onsite training – minimum of 10 delegates):

Learning Journey and Duration: 3 Days of classroom training.

Assessment Details: Portfolio of evidence will be submitted within four weeks after completing the training. Assessment activities include evaluating administrative systems, policy manual and ordering procedures. Assessment evidence will be uploaded on the Learning Management System (LMS) platform, via a suitable medium, as per assessment guide.

Certification: This includes obtaining endorsement from the SETQAA.

Unit Standard(s):
• 110003 - Develop administrative procedures in a selected organisation
• 110009 - Manage administration records

Target Group: 

• Team leaders
• Supervisors
• First line managers
• Administration managers
• Administration clerks